It’s like having a friend that always knows how you can remove a stain on your favorite shirt. The need for them is essential when things happen–spilled alcohol, muddy shoes, or simply the buildup of everyday dirt. What is the best way to choose? Here are a few useful tips, visit us?
Let’s first talk about reputation. This is where word ofmouth can be gold. Ask your neighbors and friends for their recommendations. People love to share their home service horror stories and successes.
Checking online reviews is also a good idea. Sites such Google Reviews or Yelp can give you some insight into what to expect. Find patterns in the comments. If you see that punctuality is mentioned, as well as professionalism (or the lack of it), then this will give you a clue.
Following: Service offered. Not all companies that clean carpets are created equally. Some are focused on residential cleaning, while some may be geared towards commercial spaces. Other companies offer additional cleaning services like upholstery or pet odors removal. It’s a bit like going to the buffet. You want choices, but also quality.
Equipment is just as important. Have you seen those TV commercials that show red wine being poured on a white carpet then disappearing magically? It’s usually not TV magic that makes the trick. What kind of machinery do they use? Truck-mounted machines are generally more powerful.
Eco-friendliness is also important when we talk about machines. If you care about your environment – and who doesn’t in these modern times? – ask about what type of cleaning agents are being used. Many companies have developed green cleaning solutions that are safe for Mother Earth and effective.
Pricing is not an easy subject to discuss, but it is important. You might find it tempting to select the cheapest product, but keep in mind this old saying: “You only get what you pay.” A low price could indicate that corners have been cut elsewhere, like in customer service or quality of work.
How do you know that you’re receiving a fair price? Get multiple quotes! You shouldn’t take the first offer you receive. This will give a better understanding of the pricing in your region and prevent you from being overcharged.
Insurance is another area that is often overlooked, until it is too late. You should check to see if the cleaning company has worker’s compensatory insurance and liability coverage. This covers you and the cleaner in case there is a problem with the cleaning.
Certifications and training can separate professionals from amateurs. Organizations such as Institute of Inspection Cleaning and Restoration Certification, (IICRC), offer training programs for technicians to make sure they know their stuff–literally.
Remember customer service! Nobody wants to talk to grumpy Gus about scheduling an appt or getting information on services. If you can get a friendlier voice on the other side of the phone, it will make all the different in a stressful circumstance.
A little anecdote, please: I hired carpet cleaners who came to work looking like they’d just rolled from bed. Hair out of place, shirt untucked… the whole nine yard! In no time, I lost confidence faster than he did! In other words, yes, the appearance matters. It’s indicative of their overall attention to details.
Timing is everything. If you want to save yourself headaches later, book ahead. Schedules are busy for many reputable companies, so make sure you plan accordingly.
It’s all here–a whirlwind trip through everything that you would ever need to (or want to) know about selecting the best carpet cleaning company! Your arsenal of tips has grown to include everything from the wisdom of others, to checking out their gear, and assessing their green credentials.
So the next time it looks like your carpet is past its prime, you won’t have to break into a sweat.
Carpet Cleaners North Shore
119 Fiddens Wharf Rd, Killara NSW 2071
(02) 8310 7640